Ensuring Safety and Peace of Mind with Professional Restaurant Security
We leverage live data and digitise our daily service delivery, to turn incidents into actions and deliver on promises
Enhancing Safety and Trust: Comprehensive Restaurant Security Solutions.
At SOS (Secure On Site), effective restaurant security is essential for ensuring the safety of patrons, staff, and assets. Implementing comprehensive security measures, such as surveillance cameras, access control systems, and trained security personnel, can significantly deter criminal activity and manage emergencies efficiently. Additionally, staff training on security protocols and emergency response further enhances the overall safety environment. By prioritizing security, restaurants can create a welcoming and secure atmosphere, fostering trust and confidence among guests while protecting valuable property and data.
A visual deterrent of a uniformed security guard. Can act as a major help in preventing crime and other unlawful activity such as trespass.
Let’s talk about your unique needs
Call us today for advice on how to secure your business.
Where We Work
Trusted by these businesses for our restaurant security guarding services
What our clients say
“The best private security guard company we have ever had. Our static site security guard is always extremely helpful and I couldn’t be happier with the professionalism and dedication of the security guards provided.
They are vigilant, courteous, and display excellent communication skills. Their presence give me peace of mind knowing that the safety and security of our guests were in capable hands. I highly recommend this security guard service to anyone in need of reliable security solutions.”
About Our Security Guards
SIA Licenced Staff
All our security guards carry verified SIA licenses and have passed DBS checks, right to work checks, English language tests and personality profiles.
We know everyone we employ
All our security guards are full-time Secure On Site Security employees – none are self-employed or sub-contracted.
Insured
All our security guards are covered by liability insurance worth over £10m, protecting you from unexpected costs.
24/7 Security Support
All our security guards are supported by a 24/7 control room that checks on their status and can be alerted to any incidents or emergencies.
Engaged Security
All our security guards are treated as human beings, with a range of benefits and a healthy work-life balance – no one is overworked or mistreated.
OUR SERVICES
Why Companies Choose Secure On Site for Restaurant Security
Customer focused
Secure On Site pride ourselves on putting our customers first, offering friendly customer support. Tailored service to your exact requirements, scalable and flexible.
Personalised security plans
In consultation with our customers we design assignment instructions which are made available for our employees at the start of each assignment. They include the prime objectives, duties and responsibilities of our employees based on our customer’s agreed approach to safeguarding their assets and security solutions.
Security industry authority approved contractor
SIA ACS & NSI Guarding Gold Accredited we ensure, you are safe and protected.
Competent security guards
SIA-licensed Services Guards are professionally trained in counter terrorism, customer experience, first aid, protective services methodology, fire risk, and mental health awareness.
Data informed decisions
We use data and technology to optimise on-site service provision and mitigate risk as much as possible. Assertive, customer friendly staff. Whose service compliance is informed by data-driven decision making. Aligned with our customers bespoke safety & protection needs. bespoke and implement integrated service solutions
Consistent security
High retention rates ensure continuity of service with security personnel that have completed bespoke training for the environment in which they are working. Consistency of service across multiple sites.
Security risk assessment
Prior to commencement of a service, we aim to complete a full site survey, in order to understand the customer’s requirements and any health and safety and security risks.
Service (quality) performance monitoring
Employees receive a performance and welfare check one or more visits a month. Regular contact and formal meetings take place with customers to discuss security service performance, such as Key Performance Indicators (KPI) and Service Level Agreements (SLA).
Proactive 24/7 Support
One-point of contact account management which unites our support resources. 24 7 security support framework to ensure consistency and transparency for incident response on customers sites. We maintain records with times and dates of all occurrences, incidents and actions taken on assignments.
What Our Role in Restaurant Security Guarding
Protection of Life
For example, during an evacuation following a fire alarm. Part of our security officer’s normal duties is an important and ongoing role. The officer fulfills this role in a variety of ways, including:
- Monitoring health and safety compliance (wearing of PPE)
- Reporting or dealing with maintenance requirements (slip hazards)
- Monitoring of alarm systems.
Protection of Property and Premises
Day-to-day functions such as monitoring of alarm systems. Ensuring security equipment is working and vigilant patrolling. All contribute to the protection of property and premises. Other examples include preventing burglaries, fires, or flooding situations.
Preventing loss and waste
An organisation can suffer loss in different ways:
- We offer. Searches of staff, visitors, and vehicles. Which can prevent or reduce theft and other criminal activity by staff, visitors, etc.
- Waste may occur. Through the unnecessary use of electrical equipment (lights, heaters, etc). As well as the unauthorised use of telephone systems or computers. Our security officers also take measures to reduce wastage.
Preventing Crime
An SOS (Secure On-site) security officer’s area of responsibility has the potential for many forms of crime to be detected. Some types are more common than others, depending on the type of site. For example:
- Robbery
- Burglary (break-ins)
- Criminal damage including graffiti
- Theft
- Deception
- Assault
- Breach of the peace
- Public order offences
What Our Training and Service Covers
Vigilant and comprehensive patrols
A connected workforce is a more productive workforce. Our security service uses guard tour patrol system to track regular patrolling. Providing visibility of our employees. Any unusual activity, suspicious people, vehicles, and security breaches encountered on site. For customers and our security operations centre teams.
Controlling access to and exit from the site
We ensure that the routes that provide access and egress. Are controlled, safe, suitably constructed, kept free of obstructions, and well maintained.
Implementing search procedures for people and their property.
Depending on the nature of the assignment and the customer’s requirements. To deter criminal activity and protect property and assets. Our security officers may carry out searches of people and their property.
Monitoring and responding to alarms & CCTV systems. Ensuring security equipment is working
Many assignments will have different types of safety monitoring systems and security equipment. e.g. security lighting. Part of our security officer’s responsibility. This may include setting and/or checking these systems. If needed we will train our security officers. To have an understanding of the different types of systems and equipment.
Correct application of The Law
One of the main duties of our security guard service is to ensure the prevention of crime, it is essential that our security officers have a good working knowledge of the law.
Digitalised Reporting Crime Risks and Record-Keeping
We need our security officers to complete various reports and registers on a site. Which feeds into the daily occurrence log (site log). Used to record brief details of all occurrences/activity on site. Informing our security operations centre. Demonstrating they’re response to a security breach. e.g. windows left open/pallets left by fence lines creating climbing frames etc
- Accident Book – Used to record details of any accidents on-site
- Duty Sheets – Security officers’ duty rotas
- Handover Records – Records to show handover procedures have been carried out
- Incident Reports – Comprehensive reports of incidents/unusual occurrences
- Key Register – Used control access to keys by signing them in and out
- Patrol Log – Details all patrol timings
- Search Register – Register of vehicles/people searched
- Visitors Log – Register of visitors entering and leaving the site
- Written Evidence – Statements.
Awareness of Counter-Terrorism
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First Class Customer Care
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Maintain Fire Safety Measures
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Assignment-Specific Training
Security officers on a first assignment, are given on-the-job training tailored to the assignment and to the needs of the trainee and the customer.
Security officers deployment on each assignment, competence is regularly assessed against performance criteria applicable to the site concerned.
Providing suggestions to improve crime prevention measures.
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Professional Accreditations and Partnerships
Accredited by the best in the private security industry
SIA ACS
The Security Industry Authority Approved Contractor Scheme (ACS) provides SOS a recognised hallmark of quality within the private security industry. We have been assessed to become an approved contractor against 78 different areas of our business. Covering a diverse range of topics such as staff training, financial management and the company’s health and safety policies.
Guarding Gold
We are accredited to the NSI’s premier security guarding services scheme which is designed for companies who meet the industry’s highest technical standards and maintain a commitment to continual improvement with an ISO 9001 Quality Management System.
The NSI Guarding approval is a compliance-driven scheme which appeals to the elite in the security services sector. It is built on British Standards and NSI Codes of Practice, which as a compliant company we adhere to. We are amongst the best providers of private security service in the United Kingdom.
We have created and operate a 24/7 security service to manage any and every eventuality – with trained, capable staff, and infrastructure – We are a private security industry service provider that has the know how, dedication and culture to deliver a guarding service of the highest standard.
We have also combined our NSI approval with our SIA ACS via the NSI Passport scheme.
Get In Touch
Contact us today to find out how we combine cutting edge technology with real time intelligence to keep you and your business safe.
Find Peace of Mind
HOW WE PROCESS YOUR DATA
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Your contact details will be used to handle your request. They will not be used for any other purpose.
- How do we process your personal data?
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FAQs Frequently Asked Questions
Why is restaurant security important?
Restaurant security is crucial for ensuring the safety of patrons, staff, and property. It helps prevent theft, vandalism, and disturbances, creating a secure and welcoming environment for everyone.
What types of security measures can restaurants implement?
Restaurants can implement various security measures, including hiring professional restaurant security guards, installing surveillance cameras, using access control systems, and training staff on emergency procedures.
How do security cameras benefit a restaurant?
Security cameras deter criminal activity, provide evidence in case of incidents, and help monitor the premises for any suspicious behavior. They enhance overall security and give patrons peace of mind.
What should I look for when hiring a security guard for my restaurant?
When hiring a security guard, look for individuals with proper licensing, experience in hospitality security, strong communication skills, and the ability to handle emergency situations calmly and effectively.
How can restaurants ensure the safety of outdoor dining areas?
To ensure the safety of outdoor dining areas, restaurants can install adequate lighting, use security cameras, employ security personnel, and establish clear boundaries and access points to monitor and control entry.
What role does staff training play in restaurant security?
Staff training is vital in restaurant security. Training programs can educate employees on identifying and reporting suspicious activities, handling emergencies, and maintaining safety protocols to prevent incidents.
How can restaurants protect against cyber threats?
To protect against cyber threats, restaurants should use secure Wi-Fi networks, regularly update software, implement strong password policies, and train staff on cybersecurity best practices to prevent data breaches.
Are security guards necessary for all types of restaurants?
The necessity of security guards depends on the restaurant’s size, location, and clientele. High-traffic areas, upscale establishments, and venues with a history of security issues may benefit more from having security guards.
What are the costs associated with restaurant security?
The costs of restaurant security vary based on the measures implemented. Expenses can include hiring security personnel, installing surveillance systems, maintaining equipment, and conducting regular security assessments.
How can I assess the effectiveness of my restaurant's security measures?
To assess the effectiveness of security measures, conduct regular security audits, review incident reports, gather feedback from staff and patrons, and stay updated on industry best practices and emerging threats.
Implementing robust security measures in restaurants helps create a safe dining environment, protecting both patrons and staff while ensuring a pleasant experience.
What is the role of security in a restaurant?
The role of security in a restaurant involves ensuring the safety of patrons and staff, preventing theft and vandalism, maintaining order, enhancing customer experience, protecting assets, ensuring regulatory compliance, and managing cybersecurity. Security measures include surveillance, access control, emergency response, and conflict resolution. Effective security fosters a safe, welcoming environment, reassures customers, and supports smooth operations while minimizing legal liabilities and protecting financial transactions and data.
How can a restaurant improve their security?
To improve security in a restaurant, implement surveillance systems, hire professional security personnel, and use controlled entry points. Enhance lighting, train staff on security protocols, and adopt cybersecurity measures. Conduct regular security audits, use secure payment systems, engage with local law enforcement, and improve physical security with high-quality locks and barriers. These measures will create a safer environment, protect assets, and reduce the risk of incidents.
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