Job Description

SOS Security is a values based modern security services company. We provide Retail Security Guarding Services to a oriental supermarket that supplies ethnic foods in North West London, England

We are seeking a well-presented, articulate, reliable team player to provide frontline Retail Security Officer for our contract in North West London, NW9.

Hours of work every week:

Monday 10:30am – 21:30pm;

Tuesday 10:30am – 21:30pm;

Wednesday 10:30am – 21:30pm;

Thursday 10:30am – 21:30pm; &

Friday 10:30am – 21:30pm;

Total 55 hours per week 

Duties will include:

Protection of Life

• Monitoring of health and safety compliance (wearing of PPE)
• Reporting or dealing with maintenance requirements (slip hazards)
• Monitoring of alarm systems.

Protection of Property and Premises

This might be in a specific situation for example at a burglary, fire or flood situation. However, day-to-day functions such as monitoring of alarm systems, ensuring security equipment is working properly and vigilant patrolling all contribute to the protection of property and premises.

Preventing loss and waste

Loss can be suffered by an organisation in different ways:

• Theft and other criminal activity by staff, visitors etc. can be prevented or reduced by searching staff, visitors and vehicles in accordance with assignment instructions
• Breach of confidentiality whether intentional or not can have serious implications both to the organisation and the security officer. Confidential information should never be discussed with anyone including family and friends. The disclosure of confidential information could lead to criminal proceedings
• Waste through the unnecessary use of electrical equipment (lights, heaters etc) and the unauthorised use of telephone systems or computers. Security officers have a responsibility for waste management and measures to reduce wastage, which are required by environmental policies, may include activities such as switching of un-required electrical equipment, i.e. lighting, computers and machinery, if authorised to do so.

Preventing Crime

Within the security officer’s area of responsibility there is the potential for many forms of crime to be committed, some more prevalent than others, depending on the type of site, for example:

• Robbery
• Burglary (break-ins)
• Criminal damage including graffiti
• Theft
• Deception
• Assault
• Breach of the peace
• Public order offences

Requirements

• Vigilant and comprehensive patrols, noting and reporting unusual activity, suspicious people, vehicles etc (the presence of an alert security officer acts as a major deterrent to most criminals)
• Implementing search procedures in accordance with assignment instructions
• Monitoring and responding to alarms, CCTV systems
• Controlling access to and exit from the site
• Ensuring security equipment is working properly e.g. security lighting.
• Reporting possible crime risks e.g. windows left open/pallets left by fence lines creating climbing frames etc
• Making suggestions to improve crime prevention measures.
• A passion for customer care and a sensitivity to clients needs
• In-date SIA license
• Account for previous 5 years 
• Right to work in the UK
• Experience of working in busy customer service environment within the hospitality or customer services industry or customer services industry or ideally corporate security 
• Experience in customer facing environments 
• Flexible for covering additional shifts
• Enthusiasm and motivation to be a performance-driven team player
• Ability to work on own initiative
• Excellent organisational skills and a willingness to work flexibly and to tight deadlines 
• Data management and strong record keeping skills 

Benefits

• A great earning potential.
• Chance to work at a co-working office and event spaces based in Richmond, Surrey.
• Access to industry leading training.
• Great staff progression opportunities.
• Working with experienced and friendly security staff.
• Supportive management team.