Unyielding Protection for Your Business: Expert Retail Security Solutions

We ensure that the routes that provide access and egress. Are controlled, safe, suitably constructed, kept free of obstructions, and well maintained.

Depending on the nature of the assignment and the customer’s requirements. We train staff to conduct effective search procedures, to ensure they follow a systematic approach while maintaining respect and professionalism. they are trained to ask for consent and use a pat-down technique if necessary, ensuring their dignity is upheld. For personal possessions, they request that items be placed in an appropriate container for examination, checking bags, clothing, and any other belongings in a thorough but discreet manner, always adhering to legal and ethical guidelines.

Drug-misuse legislation governs the possession, distribution, and use of controlled substances, with varying penalties depending on the offense and the substance involved. We train staff in procedures for dealing with drug misuse typically include identifying signs of drug use or possession, following proper reporting protocols, and ensuring compliance with legal requirements while prioritising the safety and well-being of individuals and the public.

An understanding of licensing law is essential for ensuring compliance with regulations related to the sale and consumption of alcohol, entertainment, and other regulated activities. It involves knowing the legal requirements for obtaining and maintaining licenses, as well as the responsibilities of license holders to prevent illegal activities and ensure public safety.

We need our security officers to complete various reports and registers on a site. Which feeds into the daily occurrence log (site log). Used to record brief details of all occurrences/activity on site. Informing our security operations centre. Demonstrating they’re response to a security breach. e.g. windows left open/pallets left by fence lines creating climbing frames etc

At Secure On Site Security, we prioritize the awareness of counter-terrorism measures to ensure the safety and security of our clients and the community. Our comprehensive training programs equip our security personnel with the skills and knowledge to identify potential threats and respond effectively. By staying vigilant and informed, we contribute to a safer environment for everyone. Trust us to provide security solutions that are proactive and prepared to counter any terrorist threats.

At Secure On Site Security, First Class Customer Care is at the heart of everything we do. We are dedicated to providing personalized, responsive, and professional service to ensure your complete satisfaction. Our team goes above and beyond to meet your needs, offering support and solutions tailored to your specific requirements. Experience the excellence of our First Class Customer Care, where your peace of mind and satisfaction are our top priorities.

We prioritize maintaining stringent fire safety measures to protect your property and ensure the safety of all occupants. Our expert team conducts regular inspections, installs advanced fire detection and suppression systems, and provides comprehensive training on emergency procedures. By adhering to the highest standards of fire safety, we help you create a secure environment that minimizes risks and enhances peace of mind. Trust us to keep your premises compliant and prepared for any fire-related emergencies.

Security officers on a first assignment, are given on-the-job training tailored to the assignment and to the needs of the trainee and the customer.

Security officers deployment on each assignment, competence is regularly assessed against performance criteria applicable to the site concerned.

Preservation of evidence is critical to maintaining the integrity of an investigation and ensuring that any physical or digital evidence remains intact for legal proceedings. This involves handling evidence carefully, securing it in a controlled environment, and documenting the chain of custody to prevent contamination, tampering, or loss.

Queue management and venue capacity responsibilities involve ensuring that crowds are managed safely and efficiently, preventing overcrowding and ensuring compliance with fire safety and legal capacity limits. This includes monitoring and controlling the flow of people entering and exiting the venue, enforcing access restrictions where necessary, and maintaining clear communication to ensure a smooth and safe experience for all attendees.

Retail security is crucial for preventing loss from theft, ensuring a safe shopping experience, protecting employees and customers, and minimizing risks to the business. It also helps maintain the integrity of the store and supports a positive customer experience.

A retail security officer’s duties include monitoring surveillance equipment, patrolling the premises, controlling access, preventing theft, handling emergencies, and providing customer service. They are also responsible for maintaining a visible presence to deter criminal activity.

To hire retail security services, you can contact a security company that offers tailored solutions based on your store’s specific needs. Professional security providers will assess your premises, identify potential risks, and create a security plan suited to your business.

Retail security officers typically need an SIA (Security Industry Authority) license to work legally in the UK. Some roles may also require additional training in conflict resolution, customer service, and health and safety.

Yes, retail security officers are trained to handle shoplifters professionally and safely. They are authorised to apprehend suspected thieves, work with law enforcement, and manage situations without escalating conflict.

To improve retail security, consider hiring professional retail security officers, installing surveillance cameras, using electronic article surveillance (EAS) systems, improving lighting, and training staff to recognise and respond to potential security threats.

A visible retail security presence acts as a deterrent to criminals, reduces the likelihood of theft or violence, enhances the safety of customers and staff, and promotes a secure shopping environment.

When hiring retail security services, consider the provider’s experience, qualifications, reputation, and ability to offer tailored solutions. It’s also important to choose a company that aligns with your security needs and provides clear communication and transparency.

You can contact Secure On Site Security by calling +44203 7000 967 or visiting our website to learn more about our retail security services and how we can tailor a solution to your business.